Research Of Health Care Organization Assignment
Research Of Health Care Organization Assignment
Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade. Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following: Describe the health care organization or network. Describe the organization’s overall readiness based on your findings. Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction. Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan. Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best. ou are required to cite a minimum of three sources to complete this assignment. Sources must be appropriate for the assignment and relevant to nursing practice Research Of Health Care Organization Assignment.
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Banner Health is a healthcare organization based in Phoenix, Arizona. The organization was time-honored in 1999, when two healthcare organizations, Samaritan Health System and Lutheran Health Systems, merged to provide healthcare services to patients with diverse healthcare needs. When the healthcare organization was underway, it had its operations in fourteen states, being served by around 22,000 employees. The organization has grown with its network having 28 facilities and over 50,000 employed staff serving six states. It is regarded as one of the largest healthcare organizations in the United States of America. The organization’s mission is “making health care easier, so life can be better.” The organization has partnered with Integrated Health Management Systems and MedData to use their technology to reach out to more patients with different healthcare needs (Cairns et al., 2017)Research Of Health Care Organization Assignment. The organization has partnered with universities like the University of Arizona to enhance academic medicine.
The organization’s overall readiness
The banner health organization is adequately equipped to deliver care to patients across the different regions where it has branches. The organization has used different strategic features to enhance its capability of providing care efficiently to patients across the various states where it operates. For example, the organization uses strategic partnerships to facilitate its technological advancement, which delivers prompt services to patients regardless of location. By partnering with learning institutions, the organization is assured of having a skilled workforce that can provide quality services to patients (Mannion & Davies, 2018)Research Of Health Care Organization Assignment. For such networks, finding strategic partners can be essential in efficiently delivering quality services to clients covered.
The network also has over 50,000 employees dedicated to delivering care to patients in six states. Healthcare providers are the primary asset of a network dedicated to delivering quality care. With a large workforce, Banner health can offer timely and quality care to patients across their coverage area. The availability of specialized facilities like surgical care units allows the network to deliver specialized care to their covered patients. The availability of specialized care facilities is a factor that many healthcare users consider before subscribing to a suitable care plan. Overall, the network can be deemed to have the capacity to meet the healthcare needs of its clients.
Strategic plan to address issues in Banner Health
From the analysis done on the network, the network can be considered to have a strong foundation that can propel its growth even further. The following strategic plan can, however, be used to aid the growth of the network and deal with some of the potential issues it may face. It was observed that the network sold off some of its branches which initially spanned fourteen different states, to the current six states. This move was good because it allowed the network to have focused care in those six states. With the increased capacity, the network should now reconsider spreading its branches to other states by looking for more strategic partners who share a similar vision with Banner Health. Strategic partnerships can allow the network to grow with little capital involved since the partner will come with existing assets and a client base (Mannion & Davies, 2018)Research Of Health Care Organization Assignment. Looking for areas with a potential coverage gap can also be useful during the expansion process. This will allow the network to offer services to those not yet covered.
By partnering with institutions of higher learning, the hospital can capitalize on the partnership to identify nursing students who have a passion for serving in such a network. Through such initiatives, the network can meet its nurse staffing needs (Cairns et al., 2017). The network can also consider offering better terms for their nursing staff to attract other outside nurses to enroll in the network. Nurses are always motivated to work for organizations that offer better working terms. Managing the nursing staff through integrated systems can also assist with efficiently distributing nurses on a case-by-case basis. Such systems allow the effective allocation of the available nursing staff without causing staff burnout.
Resource management is another problem usually faced by large health care networks. To assist in resource management, the use of technology to track the allocation and utilization of available resources, for example, specialized medical equipment, can be helpful to the network. The addition of frequently used facilities may also be required to avoid any conflict or scenarios affecting the delivery of healthcare services to patients Research Of Health Care Organization Assignment.
Patient satisfaction should be the primary consideration for Banner health. A satisfied patient, in most cases, translates to a better image of the organization and, in turn, more clients to the network subscriptions. One of the strategies that Banner Health can use is to consider training its staff on new evidence-based approaches to delivering quality care to patients. Increasing the resources used by the network might also help in ensuring that clients receive quality care whenever and wherever they want. Tracking the patients’ health outcomes and offering timely solutions to any arising issues using technological tools can also be a good strategy in ensuring that they remain satisfied with the services provided. With these strategies, the network is likely to grow even further, providing effective and quality care to clients.
Potential issues within the organizational culture
One of the main issues which might be faced by the organization, especially when expanding its operations, is the aspect of controlling or managing the diverse culture both for the employees and the clients. Research has shown that multicultural organizations have more cases of employee conflict, which can derail the delivery of quality services (Mannion & Davies 2018). Likewise, in healthcare, delivering culturally competent care to patients is essential in enhancing patient satisfaction. Therefore, having a system that can deal with cultural issues or raise cultural competence within the organization can help improve the working environment and quality of care delivered to the network’s clients.
Another potential issue is the mode of communication between the employees working for the network. With the workforce’s size, communication challenges are expected to arise. Coordinating the relevant employees within the network to deliver the required services might be an issue without proper establishment and management of the communication system. This can be a source of conflict or may lead to inefficiencies in delivering care to patients.
The theory is used to support the implementation of the strategic plan for Banner Health.
The systems theory approach is the most suitable theory to support the strategic plan implementation. According to Anderson (2017), systems theory supposes that organizations are comprised of working interrelated systems that are influenced by their environment. As a result, organizations must transform to fit the changes in their environment. The strategic plan to grow the network further must change with the new markets they want to venture in. How they are going to adjust their resources, staff, and operations to fit the environment of those new markets will Research Of Health Care Organization Assignment
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Cairns, C. B., Bollinger, K., & Garcia, J. G. (2017). A transformative approach to academic medicine: the partnership between the University of Arizona and Banner Health. Academic Medicine, 92(1), 20-22.
Kuhn, B., & Lehn, C. (2015). Value-based reimbursement: the banner health network experience. Frontiers of health services management, 32(2), 17-31.
Mannion, R., & Davies, H. (2018). Understanding organizational culture for healthcare quality improvement. Bmj, 363 Research Of Health Care Organization Assignment