Quality Improvement Project Essay Paper
Quality Improvement Project Essay Paper
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), a standardized survey that evaluates multiple aspects of patients’ experience during inpatient care, is sent to a random sample of patients discharged from individual acute care facilities that participate in the Centers for Medicaid and Medicare Services (CMS) reimbursement programs (CMS, 2013).Quality Improvement Project Essay Paper Over the last decade of reporting survey results nationwide, noise levels at night consistently receive the lowest score out of all items evaluated (Noise & Vibration Worldwide Editorial Staff, 2017). Noisy conditions on inpatient units negatively impact more than patient satisfaction scores; interrupted sleep and increased stress levels due to environmental noise can affect healing and prolong recovery (Connor & Ortiz, 2009). Also, staff can experience higher stress levels and fatigue from frequent breaks in concentration (Noise & Vibration Worldwide Editorial Staff, 2017) that can contribute to lower care quality. Quality Improvement Project Essay Paper
The Plan-Do-Study-Act model is well suited for a noise reduction quality improvement project as it facilitates rapid testing of interventions on a small scale that can be altered and retested based on observed results until goals are met (Provost, Lloyd, & Murray, 2016). During the planning phase, the team sets a measurable goal based on baseline data collected, identifies a change they believe will reduce noise on one small area or unit, determines data collection methods, and assigns tasks. In the doing phase, the team implements the change, gathers data based on the plan, and begins to analyze findings. Following analysis, the team examines the change effect in the studying phase; in the acting phase, they determine if adjustments are required or additional interventions added to meet their goal and, if required, another PDSA cycle is initiated.Quality Improvement Project Essay Paper These steps are repeated until the goal is met at which time the team can examine expanding the initiative to other areas of the facility. For example, the team may identify significant noise from carts used by food service and environmental staff as a contributor and evaluate the degree of noise reduction when metal cart wheels are replaced with rubber or plastic. This intervention may return reduced noise levels but may not be sufficient to meet the team’s goal. A second cycle is then initiated trialing reducing staff telephone ringer volumes and setting call phones and pagers to vibrate. In addition to examining the effect on noise levels, care should be taken to evaluate the impact on staff and care to ensure calls are not missed and food service workers are able to deliver meals without delay…..Quality Improvement Project Essay Paper
A health care organization may have highly qualified doctors and nurses who meet quality indicators for technical quality; however, due to a lack of communication, empathy, and scheduled office hours, patient satisfaction is low. In the corporate world, the phrase “the customer is always right” is frequently used to emphasize the importance of meeting the needs and expectations of the consumer. How does this approach apply to health care?Quality Improvement Project Essay Paper
Health care industries are now using quality improvement models that are very business-centric to improve the quality of care delivery, patient satisfaction, and safety. In this Discussion, you evaluate various quality improvement models and determine which model would best be applied in your practice setting to address a specific need. You also develop a mission statement for addressing the practice problem.
To prepare FOR Patient Safety and Quality Improvement Evaluation:
- Reflect on the various quality improvement models and their application in health care presented in the Learning Resources.
- Evaluate the advantages and disadvantages of each model.
- Consider how these metrics facilitate change and improve the management of chronic disease.Quality Improvement Project Essay Paper
- Consider how these models have been, or could be, applied in your practice setting.
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- Based on your selected area of need, define a practice problem and create a corresponding mission statement.
- Investigate baseline data, and evaluate why this practice problem is a priority for improvement. Ask yourself: How does this practice problem in my organization compare to other organizations?:
Improvement Evaluation
Post a cohesive response that addresses the following:
- Summarize any practice problem relevant to your setting of interest and share a potential measurable goal for a QI team. Be sure to include the data that justifies why you feel a change is needed in this specific area.Quality Improvement Project Essay Paper
- Explain how the PDSA model might be applied , giving specific reasoning as to why this model best fits the needs of your practice problem. Describe how the practice problem you describe might be of interest to any accreditation initiative.
Read a selection of your colleagues’ responses.
Respond to two of your colleagues in one or more of the following ways:
- Critique their suggestions for quality improvement using the theoretical frameworks and models presented.
- Offer one positive response that highlights how a colleagues’ chosen model works to improve the quality at their practice setting.
- Offer one alternative quality framework that you feel could better solve a colleagues’ chosen problem.Quality Improvement Project Essay Paper
- Apply your own experience to a colleagues’ identified problem. How did your practice setting work to improve quality in that area?
Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and/or any insights you gained as a result of the comments made by your colleagues.
Be sure to support your work with specific citations from this week’s Learning Resources and any additional sources.Quality Improvement Project Essay Paper