NR 510 :Conflict at the Office Essay Paper
NR 510 :Conflict at the Office Essay Paper
Conflict at the Office – Discussion -In this assignment, assume that you have a role as a family nurse practitioner who works at an outpatient department of a primary care office of a huge hospital system. The practice has been ongoing for at least 15 years. Most of the clinical and administrative staff were given their jobs upon the practice opening. Personally, you have been on the job for less than 90 days. NR 510 :Conflict at the Office Essay Paper. During such a brief period of your employment, you have observed that numerous clinical staff personnel have participated in heated arguments against each other, in some cases in the presence of patients. Incidentally, you witness another argument happening today between two clinical employees. You take a patient’s chart and you detect an extremely low blood pressure that the medical assistant did not notify you. Upon confronting the medical assistant, she posits that she was about to report to you the vital signs when she engaged in the heated argument referred to above and consequently did not notify you.NR 510 :Conflict at the Office Essay Paper
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Unfortunately, this pattern of behavior is not unusual in this practice. Working with staff who cannot cooperate effectively can negatively influence your ability to spend time with patients, can impede the flow of patients through the office, and could impact patient safety.
Conflict at the Office – Discussion Discussion Question: What is your response to the medical assistant? What actions do you take to redirect the flow away from arguments and back to patient care? Provide rationales and evidence to support your decisions.NR 510 :Conflict at the Office Essay Paper
NR 510 Week 5 Conflict Resolution Strategies – Discussion: Part Two
Leadership is not random. It is multifaceted and must ….. as a stated plan to effect a change. Organizational leaders provide a vision and move others toward a common goal. This vision also reinforces the importance of teamwork in the workplace.NR 510 :Conflict at the Office Essay Paper
According to Buppert (2015), quality improvement and patient safety are inextricably intertwined. A work environment that supports teamwork and respect for other people is essential to promote patient safety and quality of care. Unprofessional behavior is disruptive and adversely impacts patient and staff satisfaction, the recruitment and retention of healthcare professionals, communication, teamwork and undermines a culture of safety. Unprofessional behavior is therefore unacceptable.NR 510 :Conflict at the Office Essay Paper
Conflict at the Office – Discussion Discussion Question: In this scenario, what evidence-based organizational strategies and management skills might you employ to resolve co-worker conflict? Reflect on conflict resolution strategies specifically for healthcare. How does teamwork increase patient safety? Provide evidence and rationales to support your decisions. Provide evidence and rationale to support your decisions. NR 510 :Conflict at the Office Essay Paper