Barriers to Communication Plan and Strategies to Address Them Essay Paper

Barriers to Communication Plan and Strategies to Address Them Essay Paper

Communication is part of human behavior that allows societal survival. Oliveros, Brailovsky & Shah (2019) highlight that clinical settings rely on an organized system of communication to function and provide high-quality health care services that increase patient satisfaction levels. Since APRNs form part of this micro-society, their understanding of scientifically proven barriers to effective communication is critical to building trustful interpersonal relations. This also improves their understanding of care processes, which ultimately leads to improved diagnosis and prompt management and better health outcomes. Barriers to Communication Plan and Strategies to Address Them Essay Paper

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Barriers to effective communication are classified by Amoah at el. (2019) as three tiers: provider (APRN) factors, organization or clinical related factors and patient factors. The most significant provider-related barriers to the communication plan are lack of knowledge on the subject matter and ambiguous roles. This ultimately results in an inability to clearly convey the appropriate message and in other instances, results in confusion and misunderstandings. In clinical practice, patient related barriers to the communication plan include ambiguity and language. The use of ambiguous terms distracts the clarity of messages and confuses the audience. Besides, it results in misinterpretations and misunderstandings. An important organizational-related factor is the lack of clear communication channels. Communication channels describe the medium, methods and the sender responsible for conveying a message. Lack of clear communication channels can be as a result of misunderstood procedures between associate-level staff and the management causing a breakdown of communication processes. Barriers to Communication Plan and Strategies to Address Them Essay Paper

The strategies to address these communication barriers include; increasing individual and stakeholder knowledge and awareness on the subject matter, using simple and clear language to communicate, and have well laid communication channels that determine who, what, how and when will be communicating on specific subject matters, how to receive and respond to feedback (van Vuuren, van Dyk & Mokoena, 2021).

References

Amoah, V. M. K., Anokye, R., Boakye, D. S., Acheampong, E., Budu-Ainooson, A., Okyere, E., & Afriyie, J. O. (2019). A qualitative assessment of perceived barriers to effective therapeutic communication among nurses and patients. BMC nursing, 18(1), 1-8. Doi: 10.1186/s12912-019-0328-0.

Oliveros, E., Brailovsky, Y., & Shah, K. S. (2019). Communication Skills: The art of hearing what is not said. JACC: Case Reports, 1(3), 446-449. Doi: 10.1016/j.jaccas.2019.09.003.

van Vuuren, C. J., van Dyk, B., & Mokoena, P. L. (2021). Overcoming communication barriers in a multicultural radiography setting. Health SA Gesondheid, 26(1). Doi: 10.4102/hsag.v26i0.1568

Barriers to communication plan and strategies to address them

Barriers to effective communication are classified by Amoah at el. (2019) as three tiers: provider (APRN) factors, organization or clinical related factors and patient factors. Provider-related barriers to the communication plan include; lack of knowledge; dosage and causes of the illness constitute the information most commonly provided by majority of APRNs to their patients, while precautions with treatment or possible complications are majorly omitted due to less knowledge, work overload leading to work dissatisfaction may be other reason provider forms an attitude to their duty. Patient related factors for example are patient in pain and linguistic difference leading to difficult rapport building and poor patient history while clinical related factors include clinical setting that does not ensure patient confidentiality like taking history in presence of other individual cause patient to withhold crucial information about their history Barriers to Communication Plan and Strategies to Address Them Essay Paper.

When communicating the details of a diagnosis or treatment, it is crucial to convey accurately in the language of the patient the likelihood of the associated risk factors use of translator can help overcome linguistic differences, checking whether it is a good time and place to communicate with the person, communicating one thing at a time, respecting a person’s desire to not communicate, checking that the person has understood you correctly, communicating in a location that is free of distractions, acknowledging any emotional responses the person has to what you have said are some of the strategies described by Vuuren, Van and, Mokoena (2021) to address barriers of effective communication.

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References

Oliveros, E., Brailovsky, Y., & Shah, K. S. (2019). Communication Skills: The art of hearing what is not said. JACC: Case Reports, 1(3), 446-449. Doi: 10.1016/j.jaccas.2019.09.003.

van Vuuren, C. J., van Dyk, B., & Mokoena, P. L. (2021). Overcoming communication barriers in a multicultural radiography setting. Health SA Gesondheid, 26(1). Doi: 10.4102/hsag.v26i0.1568. Barriers to Communication Plan and Strategies to Address Them Essay Paper