Self-help Health Kiosks In Reducing Staff Wages Discussion
Self-help Health Kiosks In Reducing Staff Wages Discussion
Healthcare costs constitute a primary concern in the U.S and the rest of the world. Wages and rising compensation for healthcare staff partly contribute to high healthcare costs. Many healthcare organizations are adopting particular strategies to tame different types of operational costs, such as human resource costs. Many health care organizations have embraced technologies, including self-help kiosks, to minimize staffing. Integrated healthcare kiosks are some of the innovative strategies geared towards providing some services and information (Rizal et al.,2018)Self-help Health Kiosks In Reducing Staff Wages Discussion. However, self-help kiosks come with mixed outcomes, with some being benefits while other disadvantages, especially in the context the patients may perceive reductions in dedicated staffing. Health kiosks play a crucial role in the healthcare industry. Health kiosks are touch screen computer-based points located in public or specialized health areas. Most of these kiosks provide information, consulting services, and diagnostic or medical services.
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Some of the benefits of health kiosks include cheaper, faster, and easier provision of services and medications that are designed to meet the clients’ time and desires. Overall, health kiosks increase efficiency, improve cost-saving and expand access (Letafat-Nejad et al,2020). Other benefits include increased saving on staff and clients’ time, improved management of chronic illnesses, reduced prescription/medication errors, and better disease screening (Letafat-Nejad et al, 2020). On the other hand, there are various downsides associated with health kiosks. These downsides include device and data security, privacy, and service tariff matters. Another significant disadvantage experienced while using health kiosks revolves around the lack of human touch (Maramba et al.,2020). Health kiosks cannot convey emotions, empathy, hope, and convenience to patients. Thus, based on these benefits and disadvantages, health kiosks may reduce wages, but patients can lose qualitative benefits of physical interaction with healthcare providers/staff Self-help Health Kiosks In Reducing Staff Wages Discussion.
References
Letafat-Nejad, M., Ebrahimi, P., Maleki, M., & Aryankhesal, A. (2020). Utilization of integrated health kiosks: A systematic review. Medical Journal of the Islamic Republic of Iran, 34, 114.
Maramba, I. D., Jones, R., Austin, D., Edwards, K., Meinert, E., & Chatterjee, A. (2022). The Role of Health Kiosks: Scoping Review. JMIR medical informatics, 10(3), e26511.
Rizal, A., Lin, Y. C., & Lin, Y. H. (2018, April). Contactless vital signs measurement for self-service healthcare kiosk in intelligent building. In 2018 3rd International Conference on Intelligent Green Building and Smart Grid (IGBSG) (pp. 1-4). IEEE.
Self-help Kiosks in Reducing Staff Wages
Healthcare costs constitute a primary concern in the U.S and the rest of the world. Wages and rising compensation for healthcare staff partly contribute to high healthcare costs. Many healthcare organizations are adopting particular strategies to tame different types of operational costs, such as human resource costs. Many health care organizations have embraced technologies, including self-help kiosks, to minimize staffing. Integrated healthcare kiosks are some of the innovative strategies geared towards providing some services and information (Rizal et al.,2018)Self-help Health Kiosks In Reducing Staff Wages Discussion. However, self-help kiosks come with mixed outcomes, with some being benefits while other disadvantages, especially in the context the patients may perceive reductions in dedicated staffing. Health kiosks play a crucial role in the healthcare industry. Health kiosks are touch screen computer-based points located in public or specialized health areas. Most of these kiosks provide information, hygienic, consulting services, and diagnostic or medical services in some cases.
Some of the benefits or advantages of health kiosks include cheaper, faster, and easier provision of services and medication that are designed to meet the clients’ time and desires. Overall, health kiosks increase efficiency, improve cost-saving and expand access (Letafat-Nejad et al,2020). Other benefits include increased saving on staff and clients’ time, improved management of chronic illnesses, reduced prescription/medication errors, and better disease screening (Letafat-Nejad et al,2020). On the other hand, there are various downsides associated with health kiosks. These downsides include device and data security, privacy, and service tariff matters. Another significant disadvantage experienced while using health kiosks revolves around the lack of human touch (Maramba et al.,2020)Self-help Health Kiosks In Reducing Staff Wages Discussion. Health kiosks cannot convey emotions, empathy, hope, and convenience to patients. Thus, based on these benefits and disadvantages, health kiosks may reduce wages, but patients can lose qualitative benefits of physical interaction with healthcare providers/staff.
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References
Letafat-Nejad, M., Ebrahimi, P., Maleki, M., & Aryankhesal, A. (2020). Utilization of integrated health kiosks: A systematic review. Medical Journal of the Islamic Republic of Iran, 34, 114.
Maramba, I. D., Jones, R., Austin, D., Edwards, K., Meinert, E., & Chatterjee, A. (2022). The Role of Health Kiosks: Scoping Review. JMIR medical informatics, 10(3), e26511.
Rizal, A., Lin, Y. C., & Lin, Y. H. (2018, April). Contactless vital signs measurement for self-service healthcare kiosk in intelligent building. In 2018 3rd International Conference on Intelligent Green Building and Smart Grid (IGBSG) (pp. 1-4). IEEE Self-help Health Kiosks In Reducing Staff Wages Discussion