Healthcare Organization Evaluation Essay Assignment Paper
Healthcare Organization Evaluation Essay Assignment Paper
Research a health care organization or network that spans several states with in the United States (United Healthcare, Vanguard, Banner Health, etc.). Assess the readiness of the health care organization or network you chose in regard to meeting the health care needs of citizens in the next decade.
Prepare a 1,000-1,250 word paper that presents your assessment and proposes a strategic plan to ensure readiness. Include the following: Healthcare Organization Evaluation Essay Assignment Paper
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Describe the health care organization or network.
Describe the organization’s overall readiness based on your findings.
Prepare a strategic plan to address issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.
Identify any current or potential issues within the organizational culture and discuss how these issues may affect aspects of the strategic plan.
Propose a theory or model that could be used to support implementation of the strategic plan for this organization. Explain why this theory or model is best.
In the US, health care organizations are committed to promoting the quality, safety, and efficiency of patient care. One of these healthcare organizations is Banner Health Network, which provides high-quality, compassionate, and collaborative healthcare to the patient across all its health facilities and clinics across the United States. This paper describes Banner Health Network, including its overall readiness, a strategic plan for addressing various issues, current or potential issues associated with organizational culture and their impact on the strategic plan, and a theory that would support the implementation of Banner Health Network’s strategic plan Healthcare Organization Evaluation Essay Assignment Paper.
Description of Banner Health Network
The network is a non-profit health system with headquarters in Arizona and Phoenix. Banner Health Network operates approximately 30 hospitals; various specialized facilities that are located in 6 states, including Arizona, Colorado, California, Nevada, Nebraska, and Wyoming; and three academic medical centers (Banner Health, 2022). Thus, Banner Health Network is the largest employer in Arizona. Additionally, it is one of the U.S largest employers with over 50,000 workers in various states across the country.
The Organization’s Overall Readiness
Banner Health Network is ready and focused to improve the quality of healthcare services, health outcomes, and overall well-being of United States citizens. In about 20 years, the employees, patients, and the entire community have collaborated to improve quality of life and change lives (Banner Health, 2022). The network has evolved rapidly from a health system constituting hospitals and medical facilities to a fully integrated system. It provides extensive services to the public through its branches, including Banner Health Network, Banner – University Medicine, and Banner Medical Group. Additionally, Banner Health Network operates approximately 30 acute-care hospitals and various healthcare entities based in different states across the United States (Banner Health, 2022)Healthcare Organization Evaluation Essay Assignment Paper. Currently, Banner Health’s provider networks are serving over 1 million members, indicating its ability to manage the health and wellness of citizens insured by private plans and the government. The network also provides comprehensive services, hospice and home care, and physician services. Furthermore, the network’s hospitals have implemented the highest level of electronic medical records. Additionally, the 55-bed simulation medical center is the largest “virtual hospital,” which allows health care providers to improve their skills and training (Banner Health, 2022). In Arizona and Colorado, Banner Health was the first health care provider to provide virtual care through Banner Telehealth. The network has promoted the health of the entire community in various ways, including allocating $73.4 million to charity care (Banner Health., 2022). The healthcare system has also provided uninsured citizens with healthcare worth $482 million (Banner Health, 2022). It has also allocated approximately $45 million to the education of health professionals (Banner Health, 2022). Lastly, the network allocated about $11 million to research activities. Therefore, Banner Health Network’s readiness to promote individual’s and community’s health is relatively high.
A Strategic Plan for Addressing Issues facing the Network
Banner Health Network’s rapid expansion is associated with issues in various areas, including growth, resource management, nurse staffing, and patient satisfaction. Thus, the network has adopted a strategic plan to address these issues. First, Banner Health Network has implemented a staffing approach to address nurse staffing challenges. This approach ensures that nurses are allocated in facilities where nursing care is needed, enhancing efficiency in health care delivery. Nurses significantly contribute to the delivery of high-quality, safe, and efficient healthcare services in medical facilities (Oldland et al., 2020)Healthcare Organization Evaluation Essay Assignment Paper. Nurses are involved in the provision of direct and indirect patient care. Therefore, efficient allocation of nurse staff promotes the quality and safety of healthcare services at Banner Health Network. Secondly, the network has expanded its operations as the strategic plan for accommodating rapid growth. In the past 20n years, the demand for the network’s healthcare services has risen dramatically. Consequently, the system has opened more branches, adding up to 30 hospitals and various specialized facilities located in 6 states. Additionally, the network has increased its employees to approximately 500, 000, becoming one of the largest employers in the U.S. Increasing its branches and employees enables Banner Health Network to cater to the rising demand for its healthcare services.
Thirdly, the network has employed highly qualified healthcare professionals and has adopted telehealth to promote patient satisfaction. Employees are satisfied once they are offered high-quality care by competent and experienced healthcare professionals. Additionally, patients become satisfied once healthcare providers monitor their progress and interact with them via telehealth (Kichloo et al., 2020)Healthcare Organization Evaluation Essay Assignment Paper. Patients can report any medical issue during virtual care. Thus, employing qualified healthcare professionals and adopting telehealth has resulted in patient satisfaction. Lastly, Banner Health manages its resources by proving safe and cost-effective care to all patients, which prevents wastage of resources.
Potential Issues within the Organizational Culture that might Impact the Strategic Plan
An organization’s culture attributes its capacity to offer quality, safe, and efficient care to the efforts of its leaders and top managers. For this reason, employees are not involved in making significant decisions affecting the organization. Consequently, employees might be reluctant to implement the proposed strategic plan, particularly the provision of high-quality and cost-effective patient care.
Propose Theory
The implementation of the proposed strategic plan can be supported by the goal-based strategic planning model, which guides an organization in achieving the set goals within a particular timeframe. This model is the best since it focuses on an organization’s opportunities and challenges. Hence, the management should focus on available opportunities when implementing a strategic plan in the system Healthcare Organization Evaluation Essay Assignment Paper.
Conclusion
Banner Health Network depicts a high level of readiness to improve individual and community health and quality of life. The network has adopted a strategic plan to address issues facing its operations, including growth, resource management, nurse staffing, and patient satisfaction. Banner Health Network has implemented a staffing approach to address nurse staffing challenges. Secondly, the network has expanded its operations as the strategic plan for accommodating rapid growth. Thirdly, the network has employed highly qualified healthcare professionals and has adopted telehealth to promote patient satisfaction. Lastly, Banner Health manages its resources by proving safe and cost-effective care to all patients. The implementation of the proposed strategic plan can be supported by the goal-based strategic planning model. This model is the best since it focuses on an organization’s opportunities and challenges. Concentrating on available opportunities can result in the successful implementation of the strategic plan Healthcare Organization Evaluation Essay Assignment Paper.
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References
Banner Health. (2022). Banner Health at a Glance. Banner Health. https://www.bannerhealth.com/about/glance
Kichloo, A., Albosta, M., Dettloff, K., Wani, F., El-Amir, Z., Singh, J., … & Chugh, S. (2020). Telemedicine, the current COVID-19 pandemic, and the future: a narrative review and perspectives moving forward in the USA. Family medicine and community health, 8(3). Doi: 10.1136/fmch-2020-000530
Oldland, E., Botti, M., Hutchinson, A. M., & Redley, B. (2020). A framework of nurses’ responsibilities for quality healthcare—Exploration of content validity. Collegian, 27(2), 150-163. https://doi.org/10.1016/j.colegn.2019.07.007 Healthcare Organization Evaluation Essay Assignment Paper